Thanks for using DMS Services, Inc. If you are not entirely satisfied with your service we are here to help. We do not offer refunds except when an over payment is made or when you come off our program early. For instance if you pay in advance for 30 days of service but only use 15 days of service you will be refunded the difference. We DO NOT offer refunds if you violate the terms and conditions of our agreement.
If you are approved for a refund you will receive it within 10 business days after the refund is requested and approved. The refund will come in the same manner which it was received. If you paid by credit card you will receive a credit back to your account. If you paid cash or check you will receive a check back to you.
Please contact us at between 9am-4 pm Monday – Friday if you have questions about a refund. 800-705-2782